Enhancing The Client Experience.
One interaction at a time.
Enhancing The Client Experience.
One interaction at a time.
By Providing The Experience Your Clients Expect.
Answering Services
Scheduling & Rescheduling Services
Scheduling & Rescheduling Services
Dedicated client success advisors to greet your clients when they contact your business to ensure their experience starts off right, each and every time.
80% of callers will hang up when they reach voicemail.
Source: CBS News
Scheduling & Rescheduling Services
Scheduling & Rescheduling Services
Scheduling & Rescheduling Services
Client success advisors will schedule your clients service appointments, onsite consultations, and other meetings that ensure you exceed your clients expectations.
74% of people who have a bad phone experience would choose another business next time.
Source: Forbes
Happy Calls
Scheduling & Rescheduling Services
Happy Calls
Dedicated client success advisors will reach out to your clients after you have completed the requested service or project to ensure complete satisfaction, request a client experience score , google reviews, and future referrals.
68% of consumers would pay more for products or services from a company with good customer service.
Source: Forbes
Providing You The Flexibility To Focus On Your Priority's
Your Time is Key
Finding yourself wearing multiple hats within your small business and getting pulled in various directions? We understand, owning and operating a small business is no easy task .
Unfortunately , one of the first tasks to be set aside is the answering of a businesses main phone & responding to client requests (the life line of your business).
Let us provide an example:
Your business receives 10 client calls a week, and miss 50% of them, you call those 5 clients back. Say 4 of them answer,1 doesn’t answer or states they ended up going with another provider … What is your average ticket? $2,000? Do that 52 times a year and that works out to $104,000 DOLLARS in lost opportunity costs.
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