About Us
Taryl Massie
I opened TSM Solutions after spending
the previous 8 years in the construction
industry.I am married to my wife Suzanna
and we have three beautiful children,
Ada (6 yrs.), Lou (5 yrs.), and Vera (2 yr.).
I truly value my time spending it with friends,
family, and most importantly with my children.
I enjoy mountain biking, traveling, and meeting
new people! I look forward to the opportunity
to meet you. At the end of the day my goal is to
simply help you in any way possible. You will come
to find out that I live by the line “if there’s a will,
there’s a way”!
Our History
I launched TSM Solutions in September 2022 with one idea in mind! That is improving the way small businesses associated with the construction industry communicate with their clients. After spending the first 8 years of my professional career working with clients, there was a consistent topic that would arise, communication. This topic would generally come up when I would be sitting at my clients kitchen table going over a potential project they were looking to have done on their home. I would ask, "how have your past experiences been with other providers"? No matter if they stated "great" or "bad" , I always asked, "if there was one thing that could of been done differently to improve your experience, what would it be"? The answer I received 80%-90% of the time was communication! From having clearly scheduled dates & times , clear understanding of what is to be done, being able to contact their provider when a question or concern arises (be greeted with a voicemail and response 48-72 hrs. later was all to common) . We here at TSM Solutions strive to enhance the Client Experience, one interaction at a time.
